Do you monogram items not purchased from your store?
If you are local, you can bring in your item to be monogrammed. You can not mail in an item to be monogrammed.
How do I do my monogram?
Please refer to our monogramming made easy page to get all the information you will need.
Where do you ship from and how?
All orders are shipped from Greenville, North Carolina
Most orders are shipped within 1 – 3 business days, Monday – Friday. Please note that we do not ship on all Federal Holidays.
Shipping rates are based on the total weight of the package and any additional handling fees.
If we happen to make a mistake on your order we 100% are truly sorry. We will correct your order right away by shipping it out USPS Priority. PLEASE NOTE WE WILL NOT OVERNIGHT ANY PACKAGES.
Most packages are shipped USPS.
We do not ship Internationally.
Express shipping is not avaliable at this time.
Boston Bags & Tags is not responsible for lost, stolen or re-routed shipments
PLEASE make sure your address is correct on your order and on our website. BBT is not responsible for package delays or lost packages. Any orders that are returned to us due to the fact that the incorrect shipping address was wrong will incur additional shipping charges.